Unlimited technical support via electronic mail is provided to all licensed users of EQS software.
Before submitting a request for technical support, please visit our Frequently Asked Technical Support Questions page. The answer to your problem or inquiry might be just a click away!
INSTALLATION PROBLEMS
If you experience difficulties during installation of the software or are getting a bad disk error, please contact Multivariate Software’s sales department at +52 55 2752 8647 or send an email to the sales department at sales@mvsoft.com.
PROBLEMS AFTER INSTALLATION
If you require technical support after installation is complete, please contact Technical Support.
Please write “EQS Technical Support” in the subject line. To expedite your inquiry, include your EQS license number, your model input file and any other relevant information that may help us answer your inquiry quickly.
CONTACT TECHNICAL SUPPORT at support@mvsoft.com